What is our privacy policy

This Privacy Policy explains how information about you is collected, used, and disclosed by CeIR.  This Privacy Policy applies to information we collect when you use our website form or when you otherwise sign up with us. Revised: April 26, 2018

We may change this Privacy Policy from time to time. If we make amendments, we will informing through an email or anyway possible. In some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

CeIR is committed to respecting and protecting your privacy. We have developed this Privacy Policy to assist make sure you understand what information we collect and what CeIR does with the information we collect. The Privacy Policy discloses the information we gather on www.c-eir.org (the "Website"), as well as ways in which we process and, share such information and how you can gather or alter such information. This Privacy Policy addresses our privacy practices relating to the general use of our site by anyone who visits, browses or otherwise uses the site, or who otherwise contacts us by mail, email, social media or telephone in connection with the services we offer.

What details do we gather?

1. Information about you:

We gather information from you when you sign up on our platform, create or donate to a cause, comment on a cause, subscribe to our blog, fill out a form, download our widget, communicate with us via third party social media sites, apply for a job, request donor support, or otherwise communicate with us. The types of information we gather include your name, email address, mailing address, phone number, and any other information you choose to provide.

2. Information we automatically gather:

When you visit our platform or use our services, our server automatically collects data about your server's Internet address when you visit us. This information, known as an Internet Protocol address, or IP Address, is a number that's automatically assigned to your computer by your Internet service provider whenever you are on the Internet. When you request pages from our platform, our servers may log your IP Address and sometimes your domain name. Your IP Address is used to help identify you and to gather demographic information about our customers as a whole, but does not include personally identifiable information. Our server may also record the referring page that linked you to us (e.g., another website or a search engine); the pages you visit on our website; the website you visit after our website; the ads you see and/or click on; your computer’s operating system, browser type and language; access times; any search terms you have entered on this website or a referral site; and other web usage activity and data logged by our web servers.

What is the use of your information?

Any of the information we gather from you may be used in one of the following ways:

1. To provide, maintain, and improve our Services (we continually strive to improve our website offerings based on the information and feedback we receive from you);
2. To respond to your comments, questions and requests, and provide and improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);

3. To provide and deliver the products and services you request, process transactions, and send you related information, including confirmations;

4. To send periodic notices including technical notices, updates, security alerts, and support and administrative messages;
5. To communicate with you about products, services, offers, and events offered by CeIR and others, and provide news and information we think will be of interest to you;
6. To monitor and analyze trends, usage and activities in connection with our Services;

7. To personalize and improve the Services and provide content or features that match user profiles or interests;

8. To link or combine with information we get from others to help understand your needs and provide you with better service; and
9 To carry out any other purpose for which the information was collected. CeIR is based in Zambia and the information we gather is governed by Zambian Law.  By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to Zambia and other countries.

Information gathered by cookies and other tracking technologies

CeIR uses various technologies to gather  information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits and understand usage and campaign effectiveness. For more information about cookies, and how to disable them, please see "Your Choices" below.

How do we safeguard your information?

We have implemented commercially reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes.

Sharing that Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

a) With vendors, consultants and other service providers who assist us in operating our website, conducting our business, or providing Services to you, so long as those third parties agree to keep this information confidential;
b) With third parties for their own services and marketing purposes, unless you opt out of this type of sharing;

c) In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;

d) If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of CeIR or others;In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;
e) Between and among CeIR and our subsidiaries and affiliated companies; and
f) With your consent.

Social sharing features

The Services may offer social sharing features and other integrated tools (such as the Facebook "Like" button), which let you share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature.For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Advertising and analytics services provided by others

We may allow others to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. 

This information may be used by CeIR and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.c-eir.org/contact us. We may also work with other websites or platforms (such as Facebook) to serve ads to you as part of a customized campaign, unless you notify us that you prefer not to have information about you used in this way. To opt out, please email us at contact@c-eir.org

Account Information

You may update, correct or delete information about you at any time by logging into your online account, emailing us at contact@c-eir.org.

If you wish to delete or deactivate your account, please email us at contact@c-eir.org, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Removing or rejecting browser cookies does not necessarily affect third party flash cookies used in connection with our Services. 

To delete or disable flash cookies, please visit Adobe for more information. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Promotional Communications

You may opt out of receiving informational or promotional emails from weCare by following the instructions in those emails or by emailing us at contact@c-eir.org  

If you opt out, we may still send you non-promotional communications, such as those about your account or confirmations of donation transactions.

Contact us

If there are any questions regarding this privacy policy you may contact us at contact@c-eir.org